Watch a video of Dr Robin Youngson, author of A Time to Care, as he talks about how compassion in healthcare is not only right, but also medically and cost effective.

He also argues from the neuroscientific evidence that there is no such thing as ‘clinical detachment’ and that NHS staff who show compassion cope better and burn out less easily.

You can also read more in a written extract of Dr Youngson’s talk on the College of Medicine website