World Reflexology Week 2018

World Reflexology Week 2018 runs from 24-30 September and is a wonderful opportunity to show potential clients and employers the many benefits reflexology has to offer.

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To help spread the word, you can:

  • Download FHT’s free promotional leaflet/poster, to print and distribute in your local area, an image to post on social media, and a cover/banner image for use on your social media profiles*
  • Contact your regular clients and local businesses, offering a discount of your choice on all reflexology treatments booked, or being carried out, during World Reflexology Week
  • Contact your local newspaper or radio station, or send them a press release, telling them what you are doing for World Reflexology Week – remember to insert your special Accredited Register mark
  • Get together with other FHT members from your Local Support Group to organise an event where taster treatments are available. You might want to consider donating all or a portion of the proceeds raised to a local charity or other worthy cause – it is likely whoever you are supporting will help to promote the event in return, which means more feet to treat!

If you hold an event for World Reflexology Week, we’d love to know!

After the event, please send in a couple of paragraphs about what you did, along with high-resolution pictures, so we can give you a mention in International Therapist and/or online. Email dralls@fht.org.uk with ‘World Reflexology Week’ in the subject box.

We hope you have a great World Reflexology Week!

*Members must hold a Level 3 qualification in reflexology to download the FHT’s World Reflexology Week promotional posters, banners and other support material

HMRC offers free resources to help business owners

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HMRC has a range of free resources to help members who are employers.

HMRC’s YouTube channel has a selection of short videos to help business owners pay the right amount of tax at the right time, covering a range of topics including:

For more information take a look at the e-learning product, ‘Becoming an employer’ – available at a time to suit you.

There’s also a selection of webinars to help employers. Click on the links below to save your place:

  • Employers – what’s new for 2018: This webinar will provide an overview of new and changed processes for the 2018-19 tax year. Book here
  • Payroll – annual reporting and tasks: This live interactive webinar is designed for Basic PAYE Tool users and covers end of year tasks, the P60 form, your last Full Payment Submission and preparing for the new tax year. Book here
  • PAYE employer filing obligations: A brand new webinar telling you when and how to send your Full Payment Submission (FPS) and Employer Payment Summary (EPS) – outlining the importance of filing reports to HMRC on time. Book here
  • Getting payroll information right: This webinar shows employers how to provide accurate information to HMRC and avoid common payroll mistakes. Book here
  • Recorded webinar: Employers – what’s new for 2018: If you are unable to attend the live event you can watch a recorded one here.

In addition, you can post your questions on HMRC’s Small Business Forum here and follow HMRC on Twitter @HMRCBusiness to be updated with the latest information available.

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How do we maintain professional boundaries when clients become emotional after treatments?

In the first of a new series of videos offering business advice for therapists, FHT Vice President, Maria Mason, talks about why it is important to maintain professional boundaries if clients become emotional after treatments.

Look out for more business advice from Maria in the Spring issue of International Therapist, published from Thursday 26 April 2018.

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FHT supports new Complementary Therapy Awards

2018 FHT Excellence Awards and Complementary Therapy Awards
Now in its eighth year, the 2018 FHT Excellence Awards will once again recognise those setting the bar in complementary, sports and beauty therapy.

In addition to our own awards, we are delighted to announce that we will also be supporting the new Complementary Therapy Awards launching in April this year, to help advance the integrated healthcare agenda.

The Complementary Therapy Awards has been organised by Chamberlain Dunn, following on from the success of their long-established Advancing Healthcare Awards, which brings together 60 specialisms across the allied health professions and healthcare science. Award winners themselves, Chamberlain Dunn also works with the Healthcare People Management Association, which represents human resource professionals in UK healthcare, and for ten years organised the most comprehensive medical careers fair in conjunction with the British Medical Journal (BMJ).

FHT’s Executive Director, Jane Long, says: ‘I am thrilled that the FHT is supporting the Complementary Therapy Awards. Alongside our own FHT Excellence Awards, these new awards will bring further recognition to best practice in our industry, by highlighting how complementary therapists are successfully working alongside or supporting statutory regulated health and care professionals to enhance patient-centred care and improve treatment outcomes.

As the programme is being run by Chamberlain Dunn, it will also offer independent validation to the work of those therapists and healthcare projects that are showcased. Furthermore, by sponsoring the awards, the FHT has a unique opportunity to network with key influencers working in the healthcare sector, raising awareness about our professional members and the FHT’s Accredited Register.’

Entries for the FHT Excellence Awards and Complementary Therapy Awards will open in April – look out for future announcements on our website, in your monthly FHT newsletters and International Therapist magazine.

GDPR is on its way

Copy updated: 13 April, 2018.

Things to consider before new data protection regulations come into effect this May

Data protection regulationThe General Data Protection Regulation (GDPR) comes into effect on 25 May 2018, replacing the Data Protection Act 1998 (DPA). In many ways, it will simply reinforce the obligations you already have under the DPA, however the GDPR does have a wider scope and carries tougher penalties for those who fail to comply.

Whether the personal data you use and store relates to clients, students, staff or local support group (LSG) attendees, this article outlines a few key things to consider to be compliant.

What is personal data?

The GDPR defines personal data as any information relating to an identified or identifiable natural person. It defines this person as someone who ‘can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to […] that natural person.’ (Article 4)

What information do you hold?

Start by documenting what personal data you hold, how it’s stored, where it came from and who you share this with. This will help you identify any areas of risk – such as storing, using and sharing data securely – and also give you an idea of any processes that need improving.

Privacy notices

You should have a privacy policy in place, which clearly explains who you are and how you intend to use a person’s information. This should include how long you will hold their personal data for; how and when you will delete their personal data records; that they have a right to access any personal information you hold about them; and that they have the right to complain to the ICO if they think there is a problem with the way you are handling their data.

The policy does not have to be long and complicated, but make sure people are aware of the policy and how to access this.

Accessing information

People already have the right to access personal data you hold about them, but the GDPR will mean this information needs to be supplied within one month of their request. The ICO advises that in most cases you will not be able to charge for this service, unless the request is ‘manifestly unfounded or excessive’.

Consent

Review how you seek, record and manage consent to use and store personal data, and whether you need to make any changes.

According to the ICO, consent must be freely given, specific, informed and unambiguous. There must be a process of ‘opting in’ – consent cannot be inferred from silence or by having pre-ticked boxes.

Reviewing the personal data you hold in order to be GDPR compliant is a good opportunity to ensure this information is current and reflects the other person’s wishes. Ask those who have engaged with your services in the past year:

  • If the information you hold about them is accurate and up to date.
  • If they are happy to ‘opt in’ and be contacted by you for information relating to your services, for example appointment reminders, special offers, or newsletters. Make it clear that they can opt out of these communications at any time, quickly and easily.
  • How they would like to be contacted by you going forward for each of the above (by email, phone, text message, email, post, other).

In the process of checking someone’s personal data, be very careful not to disclose this information to someone other than that specific individual.

Other points to consider

  • Obtaining permission from a parent or legal guardian for consent to process the personal data of a child.
  • Having a process in place to detect, report and investigate a personal data breach.

Still have questions?

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This article is intended for guidance only. It is not all-encompassing, nor does it constitute legal advice.

Contact the ICO Helpline if you have any questions about data protection or the GDPR. T. 0303 123 1113.

Advice and a copy of the GDPR is also available from their website: ico.org.uk

Low-cost CPD with expert speakers at FHT’s 2018 Training Congress – Get your tickets NOW!

FHT 2018 Training Congress at Holistic Health

The FHT is proud to be hosting the 2018 FHT Training Congress at the Holistic Health show in Birmingham. The two-day event will feature a range of expert speakers, educating you on various topics from therapy specific modalities to general business advice, all of which will gain you one point to count towards your continuing professional development (CPD). With 24 CPD sessions for you to choose from, don’t miss the opportunity to learn new skills and grow your business.

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FHT Vice Presidents Mary Dalgleish and Maria Mason both gave two talks at the 2017 FHT Training Congress.

The FHT Training Congress is being held in three private seminar rooms, just outside of the Holistic Health Show hall in hospitality suites, 28, 29 and 30. You can find the training congress using this map. Also, come and see the FHT stand at D12 and D18 to chat to the team and enjoy discounts in your Members’ shop.

Remember to also register for free entry to the Holistic Health Show on their website here.

Sessions cost only £12 for members and £15 for non-members.

1cpdroundel1Here’s a snapshot of what’s on this year…
  • Ayurvedic foot massage
  • Effective use of crystals for stress and anxiety
  • Laughter yoga
  • Kinesiology taping for the athlete
  • Fascia – facts and fiction
  • Charge what you’re worth and get it
  • Mindfulness for therapists and their therapies
  • Getting the most out of social media

Book your FHT Training Congress tickets here

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